Southwest Indiana · Nationwide support

Heartland Interpretation and Translation Services, LLC

Language barriers don't just cause misunderstandings — they create risk.

Heartland Interpretation and Translation Services exists to help organizations communicate clearly when accuracy, safety, and trust matter most.

Est. 2021

Heartland Language team collaborating at a table

Who we are

Based in southwest Indiana. Supporting clients nationwide. Available when it actually matters. We work alongside healthcare providers, manufacturers, and other organizations that serve multilingual patients, employees, and communities. Our role isn't just to translate words — it's to make sure critical conversations actually work in real-world environments.

That means understanding the pressures of a clinic, the pace of a production floor, and the consequences of getting it wrong. We show up with solutions that fit those realities.

2025 Year in Review

Our mission

Expanding access to communication

Providing opportunities for growth within the community and supporting local businesses through premium language services.

What "Heartland" means to us

The Heartland isn't just a place — it's where healthcare systems, manufacturers, farms, and schools are under constant pressure to do more with less. As the Midwest's workforce and patient populations become more linguistically diverse, clear communication isn't a "nice to have" — it's essential to safety, compliance, and productivity.

Heartland was built to support these real-world environments, helping organizations communicate clearly as their communities and workforces evolve.

Meet the team

A real team with real accountability

Trained professionals who take the time to listen and understand each request. When you reach out to Heartland, a real team member reviews your needs and coordinates support through our network of local linguists.

Jacob Brown

Jacob Brown

Founder / CEO

Robin Richey-Puerner

Robin Richey-Puerner

Operations Manager

Bill Puerner

Bill Puerner

Accounting Manager

Lorena Martinez

Lorena Martinez

Staff Spanish Linguist

Katherine Desabille

Katherine Desabille

Talent Acquisition Specialist

Esraa Elimary

Esraa Elimary

Quality Assurance Specialist

Where we work

On-site interpreting

Indiana
Vanderburgh, Warrick, Spencer, Posey, Gibson, Knox, Dubois, Pike, Daviess counties
Kentucky
Henderson, Union, Webster, Daviess, Hopkins, Ohio counties
Illinois
Lawrence, Clay, Edwards, Wabash, Wayne counties

Video Remote Interpreting (VRI)

Zoom, Google Meet, Webex, Microsoft Teams, WhatsApp, KUDO — 24/7, on demand, in 350+ languages.

Phone interpreting available around the clock

Bridge the communication gap.

Request your free quote today — a real team member responds within 24 hours. No obligation, no pressure.

Call UsGet a Free Quote