“A great interpreter that was professional and on time.”
The challenge
As EnovaPremier grew at its Princeton, IN facility, so did its limited-English-speaking workforce — primarily Spanish and Haitian Creole speakers. Communication gaps emerged during critical HR-led new hire orientations and safety training sessions, and HR needed reliable language support to maintain compliance and a cohesive workplace.
Our approach
- 24/7 access to professional interpreters (Spanish, Haitian Creole, French), on-site and remote
- Company manuals, safety guidelines, and SOPs translated into all three languages
- Coverage designed around EnovaPremier's scheduling patterns and evolving workforce
Outcomes
- Fewer safety incidents and clearer compliance during safety and HR events
- Fewer errors, smoother workflows, and less rework as policies became understood in native languages
- Stronger morale and inclusion — employees know the company values their language and culture
- Scalable language infrastructure built into their corporate DNA via 24/7 retainer