Interpretación presencial y remota

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Interpretación presencial

Aproximadamente 20 idiomas compatibles
Facturación por hora

Interpretación remota

Más de 350 idiomas compatibles
Facturación por minuto
Sin cargos de configuración, suscripciones ni mínimos

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Use la comparación anterior para considerar los idiomas compatibles y los detalles de facturación de la interpretación presencial y remota.

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Interpreter quality

Our people + process guarantee best in class deliverables

We maintain best in class interpreter status by incorporating a proven effective multi-step selection process. Based on these high standards, on average only 20% of prospective interpreters pass the screening process and interpret.

Continuing Education

Interpreter Portal — reference and training materials, feedback and discussion.
Quality Assurance Team — led by interpreters with 20+ years’ experience.
Virtual forums on a biweekly basis.

Ongoing Quality Control

Client Call Ratings
Monthly Call Reviews
Random Call Reviews
Performance Tracking

Ethics

NCIHC: Accuracy, Confidentiality, Impartiality, Respect, Cultural Awareness, Role Boundaries, Professionalism, Professional Development, Advocacy.

Multi-step selection process

Interpreter screening standards

Minimum 1 year prior professional interpreting experience (average is 8 years).
Third-party language proficiency test with passing score of 3 or higher on the nationally recognized ILR scale.
Culture fit interview.
Mock oral interpretation to evaluate 24 quality standards with a passing score of 80%+.
Resume review.
Written medical terminology assessment with a passing score of 90%+.
Background check and security screen.
IT spec test.
Orientation with signed commitment to confidentiality, adherence to ethics, and HIPAA compliance.

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