现场口译
- 支持约 20 种语言
- 按小时计费
比较选项
现场和远程口译
查看每个服务选项的事实。
远程口译
- 支持 350 多种语言
- 按分钟计费
- 无安装费、订阅费或最低费用
选择一个选项
选择适合您需求的服务选项
使用上面的比较来考虑现场和远程口译的语言支持和计费详细信息。
Interpreter quality
Our people + process guarantee best in class deliverables
We maintain best in class interpreter status by incorporating a proven effective multi-step selection process. Based on these high standards, on average only 20% of prospective interpreters pass the screening process and interpret.
Continuing Education
- Interpreter Portal — reference and training materials, feedback and discussion.
- Quality Assurance Team — led by interpreters with 20+ years’ experience.
- Virtual forums on a biweekly basis.
Ongoing Quality Control
- Client Call Ratings
- Monthly Call Reviews
- Random Call Reviews
- Performance Tracking
Ethics
- NCIHC: Accuracy, Confidentiality, Impartiality, Respect, Cultural Awareness, Role Boundaries, Professionalism, Professional Development, Advocacy.
Multi-step selection process
Interpreter screening standards
- Minimum 1 year prior professional interpreting experience (average is 8 years).
- Third-party language proficiency test with passing score of 3 or higher on the nationally recognized ILR scale.
- Culture fit interview.
- Mock oral interpretation to evaluate 24 quality standards with a passing score of 80%+.
- Resume review.
- Written medical terminology assessment with a passing score of 90%+.
- Background check and security screen.
- IT spec test.
- Orientation with signed commitment to confidentiality, adherence to ethics, and HIPAA compliance.